Privacy & Confidentiality

Stevens Center respects the privacy and confidentiality of the individuals and organizations with whom we work. We are committed to protecting personal information entrusted to us and handling that information responsibly, securely, and in accordance with applicable laws and regulations.

Information We Collect

Stevens Center may collect personal information necessary to provide services, respond to inquiries, conduct organizational activities, process donations, and communicate with individuals and community partners. This information may include names, contact information, service-related information, employment information, donation records, and other information voluntarily provided to us.

Our website may also collect limited technical information, such as browser type, device information, and website usage data, to maintain and improve its functionality.

How We Use Information

Information collected by Stevens Center is used for legitimate organizational purposes, including providing and coordinating services, responding to inquiries, communicating with individuals and families, administering programs, processing donations, conducting fundraising activities, and meeting legal, regulatory, licensing, accreditation, and contractual obligations.

Confidentiality and Disclosure

Stevens Center maintains the confidentiality of personal and organizational information and limits access to individuals who have an authorized need for that information.

We do not sell or rent personal information or donor lists. Information may be shared with authorized service providers, healthcare professionals, government agencies, funding organizations, or other parties when necessary for legitimate organizational purposes, when authorized by the individual, or when permitted or required by law.

Information concerning individuals receiving services, including health and disability-related information, receives additional protections as required by applicable federal and North Carolina laws, including HIPAA when applicable.

Information Security

Stevens Center uses reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, use, disclosure, alteration, or loss. Although we take appropriate precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.

Website and Third-Party Services

Our website may use cookies, analytics tools, and third-party services to support website functionality, process donations, or improve the visitor experience. External websites and services linked through our website maintain their own privacy practices, and we encourage visitors to review their policies.

Visitors should not submit confidential medical, service, or other sensitive personal information through general website contact forms or unsecured communications.

Individual Privacy Rights

Individuals may contact Stevens Center with questions or requests concerning their personal information, including requests to review or correct information where permitted by applicable law. Certain records may be subject to legal, regulatory, or contractual retention requirements.

Policy Updates and Contact Information

Stevens Center may periodically update this policy to reflect changes in organizational practices, website functionality, or applicable requirements. Updates will be posted on this page.

Questions or privacy-related concerns may be directed to:

Russell Pait- Assistant Director/Quality and Compliance
1576 Kelly Drive
Sanford, NC

Email: rpait@stevenscenter.org
Phone: 919-776-4048

This policy applies generally to Stevens Center's organizational activities and website. Additional privacy notices or requirements may apply to specific services, records, or legal relationships.